Our Services

Our management team with support of our Board of Directors builds upon a strong foundation that excels on the basics and always focuses on the fundamentals of the brand. Every member of our senior leadership team supports this philosophy by demonstrating their ability to add value at all levels of the organization, from the boardroom to the day-to-day basics of hospitality management and operations.

We protect, maintain, and improve the assets of the owner by focusing on the maintenance of the brand, facility, and equipment through proven systems, emergency plans, energy management systems, training, planned, and unplanned inspections, participation in industry associations and guest satisfaction measurements.

We live up to our core values: Passion - Performance - Promise.

Our management team has the experience and flexibility to develop and manage full-service and limited-service hotels, resorts, and other types of lodging properties.

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    CREATING REVENUE

    Creating Revenue

    We believe creating revenue is most successfully approached by integrating:

    • Revenue Management

    Revenue Management

    Revenue Management solutions from Andakira Hospitality Management part of Andakira Group maximize each brand's revenue by analyzing demand and the competitive environment on a routine basis. This allows flexibility in price to changing market and economic conditions while not displacing higher rated business or disrupting booked business. Revenue Management cannot reside with a single employee; it requires a team and must be embraced by all associates in their daily activities and through processes, led by each of our property General Manager.

    Revenue management has moved beyond static pricing decisions and takes an active role with hospitality marketing at Andakira Hospitality Management part of Andakira Group. Working with marketing, Revenue Management identifies need periods and promotional opportunities. This allows for the re-evaluation of planned marketing initiatives in a changing environment to assure that resource allocations are consistent with current conditions.

    Marketing

    Andakira Hospitality Management part of Andakira Group has a disciplined approach to growing the business with an annual marketing plan, meticulously prepared for each brand. Monthly and weekly meetings reviewing and adjusting the annual marketing plan allow an owner's investment to respond to market and economic conditions while maximizing profit.

    Hospitality Marketing is a core competency brought to owners by Andakira Hospitality Management part of Andakira Group - an area that truly sets us apart from our competitors.

    We Build Brands.

    Andakira Hospitality Management part of Andakira Group, working in concert with our agency partners, provides a full range of services to increase revenue through online distribution channels. Advertising and collateral design, media planning, website development, photo shoots, promotion coordination and public relations are all managed in-house. A sophisticated and effective tracking of all initiatives, comprehensive knowledge of hotel operations management and a fierce desire to deliver a return on investment dollars drive our hospitality marketing program.

    Sales

    Through the design and implementation of an annual strategic marketing plan, Andakira Hospitality Management part of Andakira Group supports the brand mission and delivers revenue. We foster trust and promote loyalty with guests through our relationships within markets, businesses and organizations.

    At the corporate level, an umbrella sales program provides direction and support using the latest technologies. From there, unit-by-unit, customized sales programs are developed to take advantage of the uniqueness of each brand. The Andakira Hospitality Management part of Andakira Group team defines the need, develops the offer, delivers the message affordably to a target audience and tracks the results. This approach to sales enables our properties to consistently deliver a profitable bottom line.

    These disciplined approaches to creating revenue begin with annual plans, regular meetings with key personnel, and flexible systems, allowing us to respond to market conditions and local and national events. Led by Andakira Hospitality Management part of Andakira Group' corporate marketing division and in conjunction with general managers, we maximize experience, knowledge, relationships, and opportunities at a local, regional and international level.

    Financial Solutions

    Financial and managerial accounting systems, providing timely and accurate information, are the foundation for making smart decisions, and recognizing and responding to changes in business volume to ensure profitability. Andakira Hospitality Management part of Andakira Group provides web-based reporting, integrated financial systems, proven processes and plans and redundancy to aid operations in driving higher profit margins. These tools provide accurate information vital to managing cash flow, forecasting, narrative financial summaries, and capital expenditure tracking. These systems provide our owners an ability to review daily financial activity, online in real time.

    Andakira Hospitality Management part of Andakira Group utilizes daily, weekly, monthly and annual plans, reporting and rolling forecasting to guide decisions and assess a brand's performance.

    Hospitality Consulting Projects

    At Andakira Hospitality Management part of Andakira Group we view the world from the perspective of the guests' experience. From limited service to five-star, it is this experience and the guests' perception of value that generate revenue and profitability. Our collective expertise, reputation, and the consistent success of our brands generate numerous opportunities to provide hospitality consulting services to emerging concepts and existing brands. Our areas of expertise include free standing restaurant management, specialty food catering services and food and beverage management in sports, entertainment and convention centers, large office and corporate centers, and full and limited service hotel operations - any opportunity in which an experience is desired or a guest or visitor served.

    We play an active role in creating new brands, restructuring existing brands, and in some cases, developing exit strategies for companies that are simply unable to compete. From concept development, managing restorations, developing solutions for technology and systems implementation, to repositioning ill-conceived concepts, Andakira Hospitality Management part of Andakira Group can aid you in your efforts to achieve profitability.

    Our team of professionals have aided some of the Asean's top builders, developers, architects, organizations, and companies. We have repositioned existing conference centers, designed and built new hotels and resorts, and established best practices for existing clubs, restaurants and catering centers. In each instance, it is our unique approach, dedication to the customers' experience, and the owners' desire for profitability that make us an industry leader.

    Andakira Hospitality Management part of Andakira Group has provided hospitality consulting and management services. This experience uniquely qualifies Andakira Hospitality Management part of Andakira Group as the Asean authority on the unique nature of hospitality brands, whether they have been continuously operating, subject to restoration or a new development. In all cases, Andakira Hospitality Management part of Andakira Group recognizes the distinct advantage hospitality brands have in the marketplace, due to their conveyance of a 'sense of place' and related attributes that carry through the entire guest experience.

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    SUMMARY OF SERVICES

    Consultancy in Hotels. Resorts branding as Andakira Group 3 Signature Brands

    Market and Feasibility Studies

    Hotel /Villas/ Resort market study

    An effective way to assess the potential market demand within an area. It is especially useful for entering new locations or for decisions relating to expansion or growth. Our feasibility study will include detailed information on the following:

    • Market area analysis of primary and secondary competitors
    • Market area demand analysis and forecasted demand patterns
    • Complete area overview of city/location
    • Economic overview of immediate area
    • Conclusions on market opportunity within the identified hotel sector

    The market and financial feasibility study

    This study remains the most trusted way of assessing the likely future trading for an intended hotel / resort project. The study provides a detailed analysis of the market factors culminating in a full five year P&L forecast, including:

    • Site and support cluster information
    • Market area supply and demand analysis
    • Area overview of city/location
    • Economic overview of immediate area
    • Hotel sector overview
    • Statement of estimated annual operating results
    • Business model with investment returns

    The market feasibility and branding study

    It is used to determining the demand for a hotel project and assessing which brands would most closely fit within the market opportunity, construction budget and owner's desire to retain or sell the investment, includes:

    • Site and support cluster information
    • Market area supply and demand analysis
    • Area overview of city/location
    • Economic overview of immediate area
    • Hotel sector overview
    • Branding and hotel brands available
    • Optimal hotel brand and information on brand standards and cost profile
    • Statement of estimated annual operating results
    • Business model with forecast investment returns of hotels/resorts

    Owners representative Services

    We represent the owners and investors to negotiate the best deal for management company/brands worldwide. We provide full audits, reports/plans of action. Monthly review of results and monthly property visits as well as annual budgets and marketing plans reviews.

    Master Planning Consultancy

    We believe that any investors or owners contemplating capital investment in a specific site should develop a clear master plan which justifies the investment, lays the foundation for future investment and sets out how this is to be achieved. It should be a working document which is used and modified as functions, objectives and other parameters change.

    Our approach is to achieve four main objectives:

    • Align the site with a clear strategy based on the feasibility study and justification for capital investment which clearly highlights the benefits to the business
    • Thoroughly assess the gaps with the current site and its readiness to achieve the objectives set out by its management team
    • Set out a phased capital investment over an agreed time period with cash flow and risk analysis which is clearly presented
    • Provide a hotel/resort brief to the architect and work towards a conclusion of the master plan

    There are three phases to reach the objectives:

    • Strategic intent and gap analysis
    • Feasibility design and option development
    • Assessment of options and presentation of final report

    Pre-opening Consultancy

    The first year of a hotel or resort is fundamental for its positioning. An organized opening of the hotel assures a greater efficiency of service and guest satisfaction and as consequence they assure better cost effectiveness, revenue opportunities and operating projects.

    Our approach is as follows:

    • Feasibility study
    • Hotel/resort and facilities brief
    • Consulting during design and build stages of the project
    • Development of pre-opening and manning budgets and working capital guidelines
    • Developing of food and beverage operating concepts
    • Identification, hiring, training of department heads and operational personnel
    • Recommendations of acquisitions of all necessary IT and operating equipment
    • Development and implementation of marketing, advertising, public relations and sales plan

    Brand Creation / Brand Identity Consultancy

    Hotel brand names can be a big part of the marketing of any type of hospitality ventures. One must either be purchased through a franchise license agreement or membership or created independently. A brand helps provide an identity and a sense of consistency. Creation of a brand is something Andakira Hospitality Management part of Andakira Group can provide to investors and owners based on the brief of expectation and market environment study, all deliverables including brand identity manual. Brand creation includes three phases:

    • Asset Management
    • Hotel & Resort Development
    • Dispute Resolution and Independent Expert Arbitration
    • Mixed Use Hotel and Residential Planning
    • Acquisition and Transaction Due Diligence

    Phase 1

    • Review of competitive brand environment both current and future in target markets
    • Conclusion of the proposed brand's competitive set
    • Proposed brand positioning in relation to the competitive set
    • Identification and audit of target customer profile, mindset, purchase patterns and demographics

    Phase 2

    • Brand Vision statement which will be the call to action
    • Brand Mission statement which is the road map to vision execution
    • Brand pillars which form the foundation of the brand
    • Brand points of difference in product, service, pricing and distribution versus the brand competitive set
    • Brand name and logo
    • Brand promise and mantra

    Phase 3

    • Brand Design Guidelines/Technical Standards Manuals to ensure expansion or rebranding consistency
    • Development road map location recommendations which will enable both pure hotel management contracts and investment positions
    • Brand Manual preparation including Operations/HR/Finance/Sales/Marketing/PR /Revenue Management
    • Pre-opening processes
    • Brand job profiles
    • Brand training programs
    • Full brand identity Manual

    Management Services

    Technical Services and Pre-opening Assistance

    We recommend hotel or project owners to get us involved as early as possible for the project as it will help set smoother operations, meet the target date of opening or launching of the project and financially profitable to the owners. For the scope of services we provide the followings:

    • Feasibility study
    • Hotel/resort / tour operators/ Travel Agencies and facilities brief
    • Consulting during design and build stages of the project
    • Development of pre-opening and manning budgets and working capital guidelines
    • Developing of food and beverage operating concepts
    • Identification, hiring, training of department heads and operational personnel
    • Recommendations of acquisitions of all necessary IT and operating equipment
    • Development and implementation of marketing, advertising, public relations and sales plan

    Note: For Technical Services and Pre-opening assistance can only be provided in conjunction with management contracts.

    Hotel Management Contract

    We manage independent hotels and resorts on behalf of investors and owners under our own brands. Our management terms are negotiable based on duration and fees. Also set a Hotel Management Contract if developers or owner keen on any of Andakira Hospitality Management, Andakira Group 3 Signature Brands which is Andakira Hotels-Villas-Resorts, Baramee by Andakira and The AIM by Andakira.

    Concept

    An investment into the hospitality industry is a serious consideration; therefore it is critical to have a well planned, articulated project concept. We are present at the outset to provide guidance to developers at this critical stage of project planning, examining financial feasibility, location and design configuration. We conduct a comprehensive evaluation of third party feasibility studies and present recommendations from a hospitality perspective. A careful critique of the location is undertaken to assess the existing environment in comparison with the master plan to outline limitations or highlight opportunities. This approach creates a framework for recommendation and ensures that the design solution meets the vision and forms the basis of the development strategy.

    Design

    The process during the project's design commences from the initial concept and continues during the schematic design and detailed design through to construction documentation. We ensure the most suitable architects are appointed, align the design to ensure the client's objectives can be achieved, define the facilities programme such as food and beverage concepts, health club, business centre, conference facilities, and develop the projects positioning.

    Construction and Handover

    From contract appointment through to preparation of mock up rooms to operational hand-over, Andakira Hospitality Management part of Andakira Group simplifies the process by managing contractors, consultants and specialist sub-consultants, while overseeing the progress and viability of the hospitality component. We advice on an appropriate procurement policy that marries design configuration with the appropriateness of the product, ensuring the design and operational intent is met.

    In short, Andakira Hospitality Management part of Andakira Group's true value is demonstrated throughout a projects life cycle. From the crucial inception and concept phase through to collaborating with our hospitality division on operator selection, to final finishing and handover, our team is by our clients side at every stage.

    • Project Inception & Vendor Selection
      • Architectural & Interior Design
      • Engineering Consulting
      • Development Management
      • FF&E and OE Solutions
      • Project Close-Out & Transfer to Operations
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